One of my first contract jobs was third shift application support in the data center at ATT. Some COBOL batch jobs blew up each night, mostly data errors or JCL typos.
The operations folks loved that I would tell them what the problem/fix was, so they had a better idea of what to tell the next support person. When it was quiet I would sit in the op center and help, with them telling me what to do I loved that job
2025-08-22 22:50:19
Thanks ! Not?
2025-08-22 22:49:06
russell, GftNC, thanks? Turns out I'm pretty good at it. Other than one day to do my taxes I haven't logged on to a computer since I retired. Phone handles it all
2025-08-21 07:47:52
"Always be polite and considerate to the lower level administrative/service people. It costs you nothing and can make someone's day."
Being nice to lower level admin people somehow allowed me to have a career. As I needed emotional/environmental calm to function I somehow ended up lucky enough to get that support from the admin people. It was odd but they recognized how much I needed routine to deal with chaos and were always there to maintain it. I did, in turn, appreciate and respect them. And as I recently retired I find they are really all I miss about work.
One of my first contract jobs was third shift application support in the data center at ATT. Some COBOL batch jobs blew up each night, mostly data errors or JCL typos.
The operations folks loved that I would tell them what the problem/fix was, so they had a better idea of what to tell the next support person. When it was quiet I would sit in the op center and help, with them telling me what to do I loved that job
Thanks ! Not?
russell, GftNC, thanks? Turns out I'm pretty good at it. Other than one day to do my taxes I haven't logged on to a computer since I retired. Phone handles it all
"Always be polite and considerate to the lower level administrative/service people. It costs you nothing and can make someone's day."
Being nice to lower level admin people somehow allowed me to have a career. As I needed emotional/environmental calm to function I somehow ended up lucky enough to get that support from the admin people. It was odd but they recognized how much I needed routine to deal with chaos and were always there to maintain it. I did, in turn, appreciate and respect them. And as I recently retired I find they are really all I miss about work.